Privacy Policy
Last Updated: May 7, 2026
Welcome to ToonCanvas. Your privacy is important to us, and we are committed to protecting your personal information while providing a safe and enjoyable experience on our website.
This Privacy Policy explains how ToonCanvas collects, uses, stores, and protects your information when you visit our website, place an order, upload images, or interact with our services.
By using ToonCanvas, you agree to the practices described in this Privacy Policy.
1. About ToonCanvas
ToonCanvas is an online digital art service that transforms user-submitted photos into custom cartoon artwork, including pet portraits, couple illustrations, family portraits, and personalized cartoon designs.
We serve customers worldwide and aim to provide fast, secure, and high-quality digital artwork services.
2. Information We Collect
We may collect the following types of information when you use our website:
Personal Information
When placing an order or contacting us, you may provide:
- Full Name
- Email Address
- Billing Information
- Uploaded Photos or Images
- Social Media Handles (optional)
- Notes or Custom Requests
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Referring Website
- Pages Visited
- Time Spent on Website
- Cookies and Tracking Data
Payment Information
Payments are securely processed through trusted third-party payment providers such as Stripe or PayPal. ToonCanvas does not directly store your full credit card information.
3. How We Use Your Information
We use your information to:
- Process and complete your orders
- Create custom cartoon artwork
- Deliver digital files
- Provide customer support
- Improve website functionality and user experience
- Prevent fraud and unauthorized activity
- Send important order updates
- Respond to inquiries and support requests
- Improve marketing and advertising performance
Your uploaded images are used solely for the purpose of creating your requested artwork.
4. Uploaded Photos & Artwork Privacy
We respect the privacy of your uploaded photos and artwork.
Uploaded images are:
- Used only for fulfilling your order
- Never sold to third parties
- Never used unlawfully
- Stored securely
- Accessed only by authorized team members or designers
In some cases, ToonCanvas may display completed artwork in our portfolio, advertisements, social media pages, or website galleries for promotional purposes.
If you do not want your artwork displayed publicly, you may request privacy by contacting us before or after placing your order.
We fully respect customer confidentiality requests.
5. Cookies & Tracking Technologies
ToonCanvas uses cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze visitor behavior
- Measure advertising effectiveness
- Personalize user experience
Cookies help us understand how visitors interact with our website so we can improve our services.
You can disable cookies through your browser settings at any time.
Please note that some website features may not function properly if cookies are disabled.
6. Third-Party Services
We may use trusted third-party tools and services including:
- Payment processors
- Analytics providers
- Advertising platforms
- Email marketing services
- Hosting providers
- Customer support software
These third parties may collect certain information according to their own privacy policies.
ToonCanvas only works with reputable providers that prioritize security and data protection.
7. Data Security
We implement industry-standard security measures to protect your information.
These measures may include:
- SSL encryption
- Secure payment gateways
- Protected servers
- Restricted staff access
- Firewall and malware protection
While we strive to protect your data, no online platform can guarantee absolute security.
By using our services, you acknowledge that online data transmission carries some level of risk.
8. Data Retention
We may retain your information and uploaded files for:
- Order history purposes
- Customer support
- Legal compliance
- Business operations
- Portfolio management (unless privacy removal is requested)
Customers may request deletion of their personal data or uploaded images by contacting us.
9. Children’s Privacy
ToonCanvas does not knowingly collect personal information from children under the age of 13.
If we discover that a child has submitted personal information without parental consent, we will remove the information promptly.
Parents or guardians who believe their child has submitted information may contact us for assistance.
10. International Users
ToonCanvas may serve customers from multiple countries.
By using our website, you understand that your information may be processed and stored in countries where data protection laws may differ from your local laws.
We take reasonable steps to ensure your data remains protected regardless of location.
11. Marketing & Promotional Communications
We may occasionally send:
- Order updates
- Promotional offers
- Discounts
- Product announcements
- New service updates
You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.
Even after unsubscribing, you may still receive important transactional or order-related communications.
12. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion
- Withdraw consent
- Object to certain data uses
- Request a copy of your data
To exercise these rights, please contact us using the information provided below.
13. External Links
Our website may contain links to third-party websites or services.
ToonCanvas is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of third-party websites before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Service updates
- Legal requirements
- Security improvements
- Business changes
Any modifications will be posted on this page with an updated revision date.
Continued use of our website after changes means you accept the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us.
ToonCanvas Support
Email: support@tooncanvas.online
Email: support@tooncanvas.online
16. Consent
By accessing or using ToonCanvas, you confirm that you have read, understood, and agreed to this Privacy Policy.
Thank you for trusting ToonCanvas.