Terms & Conditions

Last Updated: May 7, 2026

Welcome to ToonCanvas. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before placing an order or using any part of our website.

If you do not agree with any part of these Terms & Conditions, please discontinue use of our website and services immediately.

1. Introduction

ToonCanvas provides custom digital cartoon artwork services based on photos submitted by customers. Our services include cartoon portraits, pet portraits, couple portraits, family artwork, social media artwork, and custom illustration designs.

By using our website, purchasing our services, or submitting photos to ToonCanvas, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Services Provided

ToonCanvas specializes in transforming customer-submitted photos into digital cartoon-style artwork.

Our services may include:

Cartoon Portraits
Pet Portraits
Couple Cartoon Art
Family Cartoon Illustrations
Wedding Cartoon Art
Custom Cartoon Designs
Social Media Profile Artwork
Gift Illustrations

All artwork delivered by ToonCanvas is digital unless otherwise specified.

3. Order Process

To place an order, customers must:

Once payment is completed, the order enters our production queue.

Customers are responsible for ensuring that all submitted information is accurate.

4. Photo Submission Requirements

For best results, customers should upload:

ToonCanvas is not responsible for reduced artwork quality caused by low-resolution or poor-quality images submitted by customers.

We reserve the right to reject images that:

5. Delivery Time

Standard delivery time is generally between 24–72 hours depending on:

Delivery times are estimates and may vary.

ToonCanvas is not liable for delays caused by:

6. Revisions Policy

We aim to ensure customer satisfaction.

Customers may request revisions according to the package purchased.

Revisions may include:

Major redesign requests after artwork completion may require additional charges.

Revision requests must be submitted within 7 days after delivery.

7. Refund Policy

Customer satisfaction is important to us.

Refunds may be considered under the following circumstances:

Refunds will generally not be issued for:

Change of mind after work has started
Delays caused by customer response time
Dissatisfaction based on personal artistic preference
Poor-quality source images submitted by customers
Completed and delivered digital artwork

If you experience an issue with your order, please contact our support team before requesting a chargeback.

8. Intellectual Property Rights

All website content including:

are the intellectual property of ToonCanvas and protected by copyright laws.

Customers retain ownership of their original uploaded photos.

However, ToonCanvas reserves the right to use completed artwork samples for:

unless the customer specifically requests privacy before order completion.

9. Customer Responsibilities

By using ToonCanvas, customers agree that:

Customers are fully responsible for the legality of submitted images.

10. Prohibited Use

Users may not use ToonCanvas services for:

Illegal activities
Harassment or abuse
Fraudulent purposes
Adult or explicit content
Hate speech or discriminatory content
Unauthorized commercial exploitation
Copyright infringement

We reserve the right to refuse service to anyone violating these terms.

11. Limitation of Liability

ToonCanvas shall not be held liable for:

Our maximum liability shall never exceed the amount paid for the specific order.

12. Digital Product Disclaimer

All products provided by ToonCanvas are digital custom-made products.

Color appearance may vary slightly depending on:

Final artwork files are delivered digitally unless otherwise stated.

13. Privacy & Data Protection

Customer privacy is important to us.

Uploaded images and personal information are handled securely and used only for:

We do not sell customer information to third parties.

For complete details, please review our Privacy Policy.

14. Payment Terms

All payments must be completed before work begins.

We accept secure payment methods through trusted third-party payment processors.

Customers agree to provide valid payment information.

Fraudulent transactions may result in order cancellation and account restriction.

15. Third-Party Services

Our website may use third-party tools or services including:

ToonCanvas is not responsible for third-party platform interruptions or policies.

16. Modifications to Services

ToonCanvas reserves the right to:

Changes become effective immediately upon posting.

17. Account Suspension

We reserve the right to suspend or terminate access to our services for users who:

18. Governing Law

These Terms & Conditions shall be governed and interpreted according to applicable international online commerce laws.

Any disputes arising from the use of ToonCanvas services shall first be attempted to be resolved through mutual communication.

19. Contact Information

If you have questions regarding these Terms & Conditions, please contact us.

ToonCanvas Support
Email: support@tooncanvas.com

20. Acceptance of Terms

By accessing this website or placing an order with ToonCanvas, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Thank you for choosing ToonCanvas.